Warranty & Returns

Returns – Sending Us a Package?

Please be sure to include a note in the box for anything shipped that has your contact information, return shipping address, and details of what work you would like completed.

UW Light Dude
907 Pauline Ave.
Charleston, SC 29412
704-299-0733

WARNING: Any package sent without adequate instructions or contact information will be set aside until you contact us.

Limited Warranty
UW Light Dude hereby warrants that the products manufactured, supplied or repaired by the Company shall be free from material defects in materials and workmanship (exception: Battery Packs) for a period of 36 consecutive months after the date of shipment. Exception: UW Light dude hereby warrants that the Battery Packs manufactured, supplied or repaired by the Company shall be free from material defects in materials and workmanship for a period of 12 consecutive months after the date of shipment.

Limitation of Remedies
UW Light Dude and Distributor acknowledge and agree that the Distributor’s sole remedy under this Limited Warranty shall be the repair or replacement of the Products or any components thereof which are determined by UW Light Dude to be materially defective in material or workmanship or, at the sole option of UW Light Dude, the refund of the purchase price of the Products in question. UW Light Dude shall not be liable for injury to property other than the Products themselves.

Disclaimers from Warranty
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS LIMITED WARRANTY AS TO THE FITNESS OF THE PRODUCTS HEREUNDER FOR ANY PARTICULAR PURPOSE. UW LIGHT DUDE HEREBY DISCLAIMS ANY WARRANTY, WHETHER EXPRESS OR IMPLIED, THAT THE PRODUCTS HEREUNDER ARE MERCHANTABLE.

Products Covered by This Warranty
This limited Warranty shall extend to the Products and components thereof manufactured, supplied or repaired by the UW Light Dude, but shall not extend to the products, parts or equipment supplied by other manufacturers and used by the UW Light Dude to manufacture, supply or repair the Products, which shall be warranted only for the period, purposes and conditions extended by such manufacturers to UW Light Dude.

Automatic Termination of Warranty Obligations
Any obligation of UW Light Dude under this Limited Warranty shall automatically and immediately terminate, without notice from or any further action by UW Light Dude, and UW Light Dude shall have no responsibility for damages of any kind as a result of any of the following:

(i) Accident, misuse, abuse or negligent use of the Products or any component thereof;
(ii) Any repair or alteration of the Products or any component thereof made outside UW Light Dude’s facility, except by an employee of UW Light Dude authorized to do so;
(iii) Improper installation or operation (including both mechanical and electrical) of the Products or any component thereof;
(iv) Failure to provide normal maintenance of the Products or any component thereof

Limitation of Damages
UW Light Dude shall not be responsible for, nor does this Limited Warranty extend to, any consequential or incidental damages or expenses of any kind or nature, regardless of the cause thereof or any knowledge which UW Light Dude may have regarding the probability of the occurrence of such damages or expenses including, without limitation, injury to persons or property, loss of use of the Products, lost goodwill, lost resale profits, work stoppage, impairment of other goods, breach of contract, negligence or such other actions as may be deemed or alleged to be the cause of a loss or damage to the Distributor, its agents, sub-distributors, customers or any other persons.